{"id":15766,"date":"2026-04-15T09:53:26","date_gmt":"2026-04-15T07:53:26","guid":{"rendered":"https:\/\/www.myagileprivacy.com\/?post_type=helpdesk&#038;p=15766"},"modified":"2026-04-15T10:00:06","modified_gmt":"2026-04-15T08:00:06","slug":"why-is-this-icon-showing-on-my-website","status":"publish","type":"helpdesk","link":"https:\/\/www.myagileprivacy.com\/en\/helpdesk\/why-is-this-icon-showing-on-my-website\/","title":{"rendered":"Why is this icon showing on my website?"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-15767\" src=\"https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en-1024x154.jpg\" alt=\"\" width=\"1024\" height=\"154\" srcset=\"https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en-1024x154.jpg 1024w, https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en-300x45.jpg 300w, https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en-768x116.jpg 768w, https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en-1536x231.jpg 1536w, https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2026\/04\/cookie-banner-no-licenza-en.jpg 1675w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2 id=\"for-website-administrators\">For website administrators<\/h2>\n<p>The warning icon indicates that the consent management system of <strong>My Agile Privacy\u00ae<\/strong> is not active or not functioning correctly.<br \/>\nWhen the CMP is not fully operational, your visitors do not receive the information they need to express their consent to personal data processing, potentially exposing your site to non-compliance risks under the GDPR and ePrivacy regulations.<\/p>\n<hr \/>\n<h2 id=\"what-does-an-active-license-provide-\">What does an active license provide?<\/h2>\n<p>An active <strong>My Agile Privacy\u00ae<\/strong> license ensures your website benefits from:<\/p>\n<ul>\n<li>\u2705 <strong>GDPR and ePrivacy compliance<\/strong> \u2014 The banner is displayed correctly and records user consent in a documentable way.<\/li>\n<li>\u2705 <strong>Google CMP Partner compatibility<\/strong> \u2014 Consent is properly communicated to Google Ads, Analytics, and all connected services.<\/li>\n<li>\u2705 <strong>IAB TCF 2.3 support<\/strong> \u2014 The digital advertising framework is managed in full compliance with IAB Europe specifications.<\/li>\n<li>\u2705 <strong>Microsoft Consent Mode<\/strong> \u2014 Certified integration with Microsoft advertising tools.<\/li>\n<li>\u2705 <strong>Automatic updates<\/strong> \u2014 The plugin updates itself to stay aligned with regulatory developments and new technical specifications.<\/li>\n<li>\u2705 <strong>Priority support<\/strong> \u2014 Access to dedicated technical support to quickly resolve any configuration issues.<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"how-to-restore-correct-functionality\">How to restore correct functionality<\/h2>\n<p>If you see this icon on your website, we recommend <strong>contacting us immediately<\/strong> to check the status of your configuration.<\/p>\n<p>Our team is available to:<\/p>\n<ul>\n<li>verify that the license is correctly associated with your domain;<\/li>\n<li>check that the software is installed and configured optimally;<\/li>\n<li>ensure that the banner is displayed correctly across all your devices and browsers.<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"contact-us\">Contact us<\/h2>\n<p>\ud83d\udc49 <strong><a href=\"https:\/\/www.myagileprivacy.com\/en\/contact-us\/\">Contact My Agile Privacy\u00ae support<\/a><\/strong> to verify your configuration and restore full compliance for your website.<\/p>\n","protected":false},"template":"","categoria-helpdesk":[],"versione-plugin":[30],"class_list":["post-15766","helpdesk","type-helpdesk","status-publish","hentry","versione-plugin-wp-edition"],"acf":{"helpdesk_in_evidenza":false,"helpdesk_ordine":"","elenco_faq_articolo":null},"_links":{"self":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/helpdesk\/15766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/helpdesk"}],"about":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/types\/helpdesk"}],"wp:attachment":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media?parent=15766"}],"wp:term":[{"taxonomy":"categoria-helpdesk","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/categoria-helpdesk?post=15766"},{"taxonomy":"versione-plugin","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/versione-plugin?post=15766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}