Solution 1 \u2013 Automatic Scan<\/h2>\n
You can use the advanced \"Cookie Shield\" feature, which can automatically detect LiveChat.
\nSimply set the Shield to \"Learning\" mode, browse your site's pages, and the plugin will prepare your configuration for you.
\nIf you prefer, manual configuration is also available.<\/p>\n
Solution 2 \u2013 Manual Configuration<\/h2>\nPart 1 \u2013 Locating the LiveChat Widget Code<\/h3>\n
First, locate the installation code for the LiveChat widget.
\nIt will look something like this:
\n![\"\"](\"https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2021\/11\/livechat_1.png\")
<\/p>\n
Part 2 \u2013 Adding the LiveChat Cookie in My Agile Privacy\u00ae<\/sup><\/h3>\nIn your WordPress admin panel, navigate to My Agile Privacy\u00ae<\/sup> \u2192 Cookie List<\/em> from the left menu.
\nHere, you\u2019ll find all the cookies imported during plugin installation, all in draft status by default. You should publish only the cookies relevant to your site.
\n![\"\"](\"https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2021\/11\/cookielist-en.jpg\")
\nYou\u2019ll see columns such as:<\/p>\n\n- Cookie Name<\/em>: the name of the cookie<\/li>\n
- Is Necessary<\/em>: indicates if the cookie is essential for site operation. If disabling the cookie makes the site unusable, it is marked as essential (pre-filled).<\/li>\n
- Auto Update<\/em>: shows whether the cookie reference text will be auto-updated for GDPR compliance (enabled if \u201cyes\u201d).<\/li>\n
- Tails<\/em>: shows a preview of the code associated with each cookie (initially empty, but useful for integrations like LiveChat).<\/li>\n<\/ul>\n
To add LiveChat, find the entry \"LiveChat Widget\" and click on it.
\nThe detail page contains pre-filled informational text and two blank fields for code entry.
\nThis description is shown in your cookie policy and will be kept up-to-date if you enable \"Allow Automatic Update.\"
\nBelow, select the \"Type of Installation\" (Javascript and Noscript, or Raw). Keep \"Javascript-noscript code\" selected, and you\u2019ll see two fields:<\/p>\n
\n- Javascript Activation Code<\/em> \u2013 where to insert the main code for LiveChat<\/li>\n
- NoScript code<\/em> \u2013 where to enter any NoScript code<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/www.myagileprivacy.com\/wp-content\/uploads\/2021\/11\/cookie-script-code2-en.jpg\")
<\/p>\n
Part 3 \u2013 Entering the LiveChat Widget Code<\/h3>\n
Copy and paste the LiveChat code you obtained earlier into the appropriate fields, as shown above.
\nImportant:<\/strong> Do not include the <script><\/code> and <\/script><\/code> tags or <noscript><\/code> and <\/noscript><\/code> tags when entering the code.
\nRemember to save and publish the cookie by clicking the blue \"Publish\" button in the upper right corner.<\/p>\nFinal Step \u2013 Verifying Operation<\/h2>\n
To confirm that LiveChat is installed correctly, you can use tools provided by LiveChat or Google, or contact support if you need assistance.
\nWhen you load any page on your website, you\u2019ll see that the LiveChat widget remains inactive until explicit consent to install the cookie is given by the user.
\nConsent can be granted by clicking \"I agree\" on the cookie acceptance bar or by enabling the LiveChat cookie in the \"Customize\" section.<\/p>\n","protected":false},"excerpt":{"rendered":"
LiveChat is a service that enables real-time chat between users and operators, or allows users to leave their contact details for later follow-up if no operator is available (via email or phone, depending on your configuration). Since LiveChat processes sensitive data and installs cookies in users' browsers, it is subject to GDPR and Cookie Law […]<\/p>\n","protected":false},"author":1,"featured_media":8677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[34],"class_list":["post-9041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cookies","tag-premium"],"acf":{"visibilita_box_autore":false,"autore_associato":null,"elenco_faq_articolo":null,"url_esterno":"","titolo":"LiveChat"},"_links":{"self":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/comments?post=9041"}],"version-history":[{"count":8,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions"}],"predecessor-version":[{"id":15173,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions\/15173"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media\/8677"}],"wp:attachment":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media?parent=9041"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/categories?post=9041"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/tags?post=9041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nHere, you\u2019ll find all the cookies imported during plugin installation, all in draft status by default. You should publish only the cookies relevant to your site.
\n
\nYou\u2019ll see columns such as:<\/p>\n
- \n
- Cookie Name<\/em>: the name of the cookie<\/li>\n
- Is Necessary<\/em>: indicates if the cookie is essential for site operation. If disabling the cookie makes the site unusable, it is marked as essential (pre-filled).<\/li>\n
- Auto Update<\/em>: shows whether the cookie reference text will be auto-updated for GDPR compliance (enabled if \u201cyes\u201d).<\/li>\n
- Tails<\/em>: shows a preview of the code associated with each cookie (initially empty, but useful for integrations like LiveChat).<\/li>\n<\/ul>\n
To add LiveChat, find the entry \"LiveChat Widget\" and click on it.
\nThe detail page contains pre-filled informational text and two blank fields for code entry.
\nThis description is shown in your cookie policy and will be kept up-to-date if you enable \"Allow Automatic Update.\"
\nBelow, select the \"Type of Installation\" (Javascript and Noscript, or Raw). Keep \"Javascript-noscript code\" selected, and you\u2019ll see two fields:<\/p>\n- \n
- Javascript Activation Code<\/em> \u2013 where to insert the main code for LiveChat<\/li>\n
- NoScript code<\/em> \u2013 where to enter any NoScript code<\/li>\n<\/ul>\n
<\/p>\nPart 3 \u2013 Entering the LiveChat Widget Code<\/h3>\n
Copy and paste the LiveChat code you obtained earlier into the appropriate fields, as shown above.
\nImportant:<\/strong> Do not include the<script><\/code> and<\/script><\/code> tags or<noscript><\/code> and<\/noscript><\/code> tags when entering the code.
\nRemember to save and publish the cookie by clicking the blue \"Publish\" button in the upper right corner.<\/p>\nFinal Step \u2013 Verifying Operation<\/h2>\n
To confirm that LiveChat is installed correctly, you can use tools provided by LiveChat or Google, or contact support if you need assistance.
\nWhen you load any page on your website, you\u2019ll see that the LiveChat widget remains inactive until explicit consent to install the cookie is given by the user.
\nConsent can be granted by clicking \"I agree\" on the cookie acceptance bar or by enabling the LiveChat cookie in the \"Customize\" section.<\/p>\n","protected":false},"excerpt":{"rendered":"LiveChat is a service that enables real-time chat between users and operators, or allows users to leave their contact details for later follow-up if no operator is available (via email or phone, depending on your configuration). Since LiveChat processes sensitive data and installs cookies in users' browsers, it is subject to GDPR and Cookie Law […]<\/p>\n","protected":false},"author":1,"featured_media":8677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[34],"class_list":["post-9041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cookies","tag-premium"],"acf":{"visibilita_box_autore":false,"autore_associato":null,"elenco_faq_articolo":null,"url_esterno":"","titolo":"LiveChat"},"_links":{"self":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/comments?post=9041"}],"version-history":[{"count":8,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions"}],"predecessor-version":[{"id":15173,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9041\/revisions\/15173"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media\/8677"}],"wp:attachment":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media?parent=9041"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/categories?post=9041"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/tags?post=9041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- NoScript code<\/em> \u2013 where to enter any NoScript code<\/li>\n<\/ul>\n
- Is Necessary<\/em>: indicates if the cookie is essential for site operation. If disabling the cookie makes the site unusable, it is marked as essential (pre-filled).<\/li>\n