{"id":9070,"date":"2021-12-23T11:39:02","date_gmt":"2021-12-23T10:39:02","guid":{"rendered":"https:\/\/www.myagileprivacy.com\/how-to-install-facebook-messanger-in-compliance-with-gdpr\/"},"modified":"2026-01-02T14:33:10","modified_gmt":"2026-01-02T13:33:10","slug":"how-to-install-facebook-messanger-in-compliance-with-gdpr","status":"publish","type":"post","link":"https:\/\/www.myagileprivacy.com\/en\/how-to-install-facebook-messanger-in-compliance-with-gdpr\/","title":{"rendered":"How to Install Facebook Messanger in Compliance with GDPR"},"content":{"rendered":"

Utilizing Facebook Messenger<\/strong> allows you to chat directly with users on your site via Facebook\u2019s messaging platform.
\nSince this service interacts with Facebook\u2019s data, proper GDPR compliance and cookie management are essential.<\/p>\n

Here\u2019s how to achieve a GDPR-compliant installation of Facebook Messenger using the My Agile Privacy\u00ae<\/sup> WordPress plugin<\/strong>.<\/p>\n

Solution 1 \u2013 Automatic Scan<\/h2>\n

You can use the advanced \"Cookie Shield\" feature to automatically detect the Facebook Messenger integration.
\nSimply set the Shield to \"Learning\" mode and browse through your site\u2019s pages; the plugin will handle the configuration for you.
\nAlternatively, you can opt for manual configuration if preferred.<\/p>\n

Solution 2 \u2013 Manual Configuration<\/h2>\n

Part 1 \u2013 The Facebook Messenger Code<\/h3>\n

Facebook provides the code to embed the chat on your website. In your Facebook page settings, locate the configuration wizard.
\nThe code will look similar to this:
\n\"\"<\/p>\n

Part 2 \u2013 Adding the Facebook Messenger Cookie in My Agile Privacy\u00ae<\/sup><\/h3>\n

In your WordPress admin panel, go to My Agile Privacy\u00ae<\/sup> \u2192 Cookie List<\/em>.
\nHere, you\u2019ll see a list of cookies imported during plugin installation. Initially, these cookies appear in draft status. You should publish only the cookies relevant to your site.
\n\"\"
\nOn this screen, you\u2019ll see columns such as:<\/p>\n

    \n
  • Cookie Name<\/em>: the name of the cookie.<\/li>\n
  • Is Necessary<\/em>: indicates whether the cookie is essential to site functionality. If not accepting the cookie makes the site unusable, it is classified as essential; this is pre-filled in the details.<\/li>\n
  • Auto Update<\/em>: shows if the cookie\u2019s reference text will be automatically updated to remain compliant with GDPR. If set to \"yes\", updates occur automatically.<\/li>\n
  • Installation Type<\/em>: the method for including the cookie. This may vary according to your implementation needs and will be explained in the guides.<\/li>\n<\/ul>\n

    To add the Facebook Messenger cookie, search for \"Facebook Messenger Chat (Facebook Inc.)\" and click on it.
    \nThe detail page features pre-filled informational text along with two blank fields for entering code.
    \nThis text is included in your cookie policy and, with \"Allow Automatic Update\" enabled, will stay current and compliant automatically.
    \nBelow, you\u2019ll find an option to select the \"Type of Installation\" (Javascript and Noscript, or Raw).
    \nChoose \"Raw Code\" from the dropdown to display the \"raw html code\" field.<\/p>\n

    Part 3 \u2013 Entering the Activation Code<\/h3>\n

    Copy the code provided by Facebook and paste it into the \"Html Raw Code\" field.
    \n\"\"
    \nRemember to save and publish the cookie by clicking the blue \"Publish\" button in the upper right corner.<\/p>\n

    Final Step \u2013 Verifying Operation<\/h2>\n

    To confirm that Facebook Messenger is installed correctly, load any page where the Messenger code is active. You\u2019ll notice that the chat does not appear until user consent for cookies is provided. This happens when the user clicks \"I agree\" on the cookie consent bar or enables the cookie from the \"Customize\" menu.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Utilizing Facebook Messenger allows you to chat directly with users on your site via Facebook\u2019s messaging platform. Since this service interacts with Facebook\u2019s data, proper GDPR compliance and cookie management are essential. Here\u2019s how to achieve a GDPR-compliant installation of Facebook Messenger using the My Agile Privacy\u00ae WordPress plugin. Solution 1 \u2013 Automatic Scan You […]<\/p>\n","protected":false},"author":1,"featured_media":8675,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[34],"class_list":["post-9070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cookies","tag-premium"],"acf":{"visibilita_box_autore":false,"autore_associato":null,"elenco_faq_articolo":null,"url_esterno":"","titolo":"Facebook Messenger"},"_links":{"self":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/comments?post=9070"}],"version-history":[{"count":7,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9070\/revisions"}],"predecessor-version":[{"id":15154,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/posts\/9070\/revisions\/15154"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media\/8675"}],"wp:attachment":[{"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/media?parent=9070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/categories?post=9070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myagileprivacy.com\/en\/wp-json\/wp\/v2\/tags?post=9070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}